loopy Casino & Sportsbook Terms

These terms set out the conditions under which we at loopy provide our gaming and sportsbook service. By creating an account on loopy, you agree to these terms and our privacy policy. Our loopy platform is available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

This page covers account creation, deposits and withdrawals, bonus terms, game rules, dispute resolution, and our jurisdiction notice. We encourage you to read these terms carefully before you join loopy. If you have questions about any part of our loopy terms, contact our support team.

Account creation and eligibility on loopy

When you create a loopy account, you confirm that you are of legal age in your jurisdiction and that you are not prohibited by law from using our service. We at loopy require you to provide accurate information during registration—your email, username, password, and personal details. On your first deposit, we verify your identity (KYC) by requesting your ID number and proof of address. Our loopy team reviews this within 24 hours. Once verified, you can deposit and withdraw without further delays.

We at loopy reserve the right to suspend or close your account if we discover that you have provided false information, are underage, or are accessing loopy from a restricted jurisdiction. We also reserve the right to refuse service to anyone for any reason, subject to applicable law.

Our loopy deposit and withdrawal policy

We accept eight payment methods on loopy: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), instant bank transfer (e-wallet), and direct virtual-account deposits (mobile banking, local payment, online payment, e-wallet). All deposits fund a single loopy wallet. E-wallet and mobile banking deposits settle instantly or within seconds. Bank transfers typically complete within a few minutes depending on your institution. We enforce minimum and maximum deposit amounts per method—check your loopy account for current limits.

When you withdraw from loopy, we process your request within minutes. E-wallet withdrawals (local payment, online payment, e-wallet, mobile banking, local payment) typically complete within subject to verification. online payment withdrawals settle in seconds to a minute. Bank transfers (e-wallet, mobile banking, local payment, online payment) may take 1–2 hours depending on your bank's clearing schedule. We verify that your loopy account balance matches the requested amount before processing any withdrawal. Withdrawals are subject to our verification windows and may be delayed if we detect unusual activity.

Our loopy account security

We at loopy encrypt all account data using SSL/TLS protocols. Your payment details are never stored on our servers—they're processed directly by your bank or e-wallet provider. You are responsible for keeping your loopy password confidential. We are not liable for unauthorized access if you share your credentials.

Bonus terms on loopy

We at loopy may offer promotional bonuses from time to time. Any bonus offer on loopy comes with specific terms—wagering requirements, game restrictions, expiry dates, and maximum withdrawal limits. We publish these terms clearly when we announce a loopy bonus. Bonuses are not guaranteed and may be withdrawn or modified at our discretion. We reserve the right to cancel any bonus if we detect abuse, fraud, or violation of our loopy terms.

Game rules and dispute resolution on loopy

Our loopy game fairness commitment

All slot and number-prediction games on loopy use certified random-number generators (RNG) audited by independent third parties. This ensures every spin and draw is fair and unpredictable. Live-dealer games on loopy are streamed in real time from licensed studios, so outcomes depend on the dealer's actions, not our system. We publish the return-to-player (RTP) rate for each loopy game—typically 92–non-specific info for slots—so you know the house edge before you wager. We do not manipulate outcomes, and we do not offer "guaranteed win" systems.

We at loopy reserve the right to void any bet if we detect fraud, collusion, abuse of bonuses, or violation of our terms. If we void a bet, we will notify you and explain our reason. You may dispute our decision by contacting our loopy support team within 30 days.

Dispute resolution on loopy

If you have a dispute with loopy—regarding a bet outcome, a withdrawal delay, or any other issue—contact our support team via live chat or email. We at loopy aim to resolve disputes within 7 business days. If you are not satisfied with our resolution, you may escalate your complaint to our management team. We will provide you with a final response within 14 days of your escalation.

Dispute escalation: If you remain unsatisfied after our final response, you may seek resolution through your local consumer-protection authority or legal counsel. We at loopy comply with applicable dispute-resolution procedures in supported jurisdictions.

Our loopy jurisdiction notice

We at loopy operate under the laws of our jurisdiction and provide services only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Players are responsible for verifying that access and use comply with their own jurisdiction's law. We serve supported regions across Indonesia—including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta—and do not accept players from restricted territories.

If you access loopy from a restricted jurisdiction, we reserve the right to suspend or close your account and forfeit any balance. We are not liable for any loss or inconvenience resulting from such action.

Limitation of liability on loopy

We at loopy provide our service "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from your use of loopy—including loss of profits, data loss, or business interruption. Our total liability to you under these loopy terms is limited to the amount you have deposited on our platform. Some jurisdictions do not allow limitation of liability, so this clause may not apply to you.

Final note on our loopy terms

These loopy terms are effective as of the date posted on our website. We at loopy may update these terms at any time. We will notify you of material changes via email or by posting a notice on our loopy platform. Your continued use of loopy after such notice constitutes your acceptance of the updated terms.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have questions about these loopy terms, contact our support team anytime.